At theseaofabyss.com (hereinafter referred to as the “Website”), we are committed to providing quality products and services. If you are not satisfied with the product you purchased, we provide the following refund terms to ensure your rights.
Refund Application
If you wish to apply for a refund, please contact us and submit a refund application within 30 days of receiving the product. The refund application must include the following information:
Order number Purchase date Product name and quantity Reason for refund
Refund Conditions
To be eligible for a refund, the product must meet the following conditions:
The product is unused and in original condition (including all labels and packaging).
The product is not damaged or contaminated.
Return requests must be made within 30 days of receiving the product.
Refund Process
Submit an application: Please email your refund application to kristopherjones@theseaofabyss.com Review and processing: We will review the refund application within 5 working days after receiving it and notify you of the review result by email. Return: After the review is passed, you need to return the product according to our instructions. Return shipping costs are borne by the customer. Refunds: We will process refunds within 5-7 business days of receiving the return. Refunds will be refunded through the original payment method.
Not eligible for refunds
The following situations are not eligible for refunds:
The product has been used, damaged or is not in its original condition.
The return request exceeds the 30-day time limit.
Items not sold on this website.
Refund exceptions
Some products may not be eligible for refunds, such as customized products and perishable items. Please read the product description and refund policy carefully before purchasing.
Refund time
Refund processing time may vary depending on the payment method. Generally, refunds will be refunded through the original payment method. Please note that bank processing time may cause a delay in the time it takes for the refund to arrive.
Thank you for choosing theseaofabyss.com, we look forward to providing you with quality service!
