At theseaofabyss.com (hereinafter referred to as the “Website”), we are committed to providing efficient shipping services. The following are the terms and conditions regarding shipping.
Shipping Area
We currently only provide shipping services to the United States. If you are located in other regions, you may need to find a local partner or obtain our products through other means.
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Processing time does not include shipping time.
Shipping Time
The shipping time depends on the shipping method and destination you choose. The following are estimated shipping times:
Domestic orders: usually 2-5 business days International orders: usually 7-15 business days Please note that shipping time may be delayed due to weather, holidays or other uncontrollable factors.
Shipping Costs
Shipping costs are calculated based on the weight, size and destination of the order. Shipping costs will be shown in your order total at checkout.
Order Tracking
Once your order is shipped, we will email you a tracking number. You can use the tracking number to check the status of your order on the shipping company’s website.
Receiving and Inspection
Please check the package immediately upon receipt to see if it is in good condition. If you find any damage or missing items, please contact us within 48 hours and provide relevant evidence. We will assist you in processing returns and exchanges.
Damage and Loss
We will do our best to assist in resolving any damage or loss caused during transportation. Please keep all original packaging materials so that we can conduct necessary investigations.
Returns and Exchanges
For detailed policies on returns and exchanges, please refer to our Return Policy page. Shipping costs for returns or exchanges are borne by the customer, please refer to the Return Policy for specific circumstances.
We thank you for choosing theseaofabyss.com and look forward to providing you with quality shipping services!
